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[Resolved] Windows Client Assistance Needed

Discussion in 'Help' started by Multiplex_24, Nov 27, 2013.

Moderators: E.T., Zoroark
  1. Multiplex_24

    Multiplex_24 New Member

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    Hello. I was about to download the Windows Client for Pokemon Online, and I finished all the beginning process (i.e. selecting folders), and as the download was about to begin, I was booted out of the client, with the pop- up message saying: "Error 5: Access is Denied." Can someone help me with this? Thank you for your time.
     
  2. Steve

    Steve Active Member Administrator Server Owner Administrator Server Owner

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    Are you using an administrator account to install Pokemon Online?
     
  3. Multiplex_24

    Multiplex_24 New Member

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    Admin account? I literally just downloaded the client and the error occurred.
     
  4. Steve

    Steve Active Member Administrator Server Owner Administrator Server Owner

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    There are 2 different types of user accounts on Windows. Administrator Accounts and Limited Accounts. They have nothing to do with Pokemon Online. Administrators on the computer have permission to install new applications, and limited users don't.
     
  5. Multiplex_24

    Multiplex_24 New Member

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    Oh, you had meant about the desktop. I thought I had messed the download up and needed to register first. Let me try the download again.
     
Moderators: E.T., Zoroark